Crypto FAQ
Gain actionable crypto insights and accelerate growth with our AI analytics. Make data-driven decisions to deliver exceptional results.
Your security is our priority. Claro Fundex employs bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guides and around-the-clock support
- Risk-free demo to practice using virtual funds
- Automated tools that handle the heavy lifting for you
- Begin with as little as and learn as you trade!
Withdrawals to bank cards are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets typically complete in under 30 minutes. Processing times may vary depending on your bank and verification status.
We fund our service through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden charges — you always see the exact transaction amount before confirming.
Yes, Claro Fundex is available in most countries worldwide (98+ and counting). During registration, select your country to verify availability and view localized payment options. We adhere to all local regulations to keep your trading safe and compliant.
- AI-powered recommendations — Personalized coin suggestions tailored to your risk level
- Ready-made Portfolios — Curated Bundles (e.g. "Starter Pack", "DeFi Bundle")
- Live market signals — real-time buy and sell alerts for leading cryptocurrencies
24/7 support is available via live chat or by email at info@testok8055.best. For urgent issues, the average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, the FCA and CySEC
- Regular audits conducted by independent firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's regulations
- KYC verification is required where mandated
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Your Funds Are Secure
- Bank-grade security (the same protection as online banking)
- 95% of assets kept offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA, SWIFT — 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT — 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
Please direct all inquiries to our partner broker directly. If you do not yet have an account with a trusted brokerage partner, let us know and we will help you get started. If you experience any issues with your trading partner’s support, contact us and we will work to resolve them.
Support Hours
Our customer service team is available 24/7. In the rare event that immediate assistance is not available, our support specialists will respond to your request as quickly as possible.
